Prodealo

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About us

MHK ECOM, a leading wholesaler of cell phones and accessories, understands the crucial importance of B2B (Business-to-Business) relationships in today’s professional ecosystem. Our platform is specially designed to respond effectively and appropriately to the specific needs of industry professionals. Here are the key players we are pleased to serve:

Tous Horizons retailers: whether you run a traditional physical store or an innovative online business, MHK ECOM is your ally of choice. We put at your disposal a rigorously selected range of cell phones and accessories, all chosen for their superior quality and competitive price. Our mission? To help you enrich your commercial offering with products that stand out from the crowd.
 
Visionary companies: We work with companies of all sizes, providing wholesale solutions tailored to their unique requirements. Whether you’re looking for regular supplies or specific orders to meet one-off needs, MHK ECOM is at your service to support you every step of the way.
 
Ambitious self-employed professionals: Freelancers and solo entrepreneurs will also find what they’re looking for with us. Whether you need equipment for your business or value-added products for resale, we offer tailor-made solutions designed to fit your project size and budget.
 
In short, MHK ECOM is the partner of choice for professionals, retailers and the self-employed looking for top-quality telephone products and mobile accessories at unbeatable prices. Our commitment is unwavering: to provide exemplary service to propel your company’s success to new heights.
Controls

What is the minimum order value on prodealo.com?

At MHK ECOM, our approach to ordering is characterized by unrivalled flexibility, specifically designed to support and encourage players at all levels in the cell phone and accessories sector. Aware that needs vary from company to company, we have taken the bold step of setting no minimum order value. This policy reflects our desire to be an inclusive and accessible partner for small initiatives and large companies alike.

Whether your aim is to test the quality and responsiveness of our products through a modest order, or to benefit from our advantageous bulk-buying rates, MHK ECOM is entirely at your disposal. We welcome every inquiry with the same attention and efficiency, with no restrictions on the size of your order.
 
This flexibility testifies to our deep commitment to offering a tailor-made service, capable of adapting to the diversity and specificity of our customers’ needs. At MHK ECOM, we firmly believe in democratizing access to quality products for all professionals, retailers and independent entrepreneurs, whatever the scale of their project or the size of their business.
 

How can I cancel my order with MHK ECOM, and what is the refund process if payment has already been made?

At MHK ECOM, we value flexibility and customer satisfaction above all else. That’s why we offer you the opportunity to cancel your order at any time before the package is shipped. This policy underlines our commitment to providing a stress-free shopping experience, allowing you to make choices with confidence.

In the event that you decide to cancel your order after payment has been made, rest assured that the refund process will be implemented efficiently, accompanied by a credit invoice. This approach reflects our desire to maintain a transparent and positive relationship with you, ensuring that your experience with MHK ECOM is as pleasant and accommodating as possible.
 

What happens if a product I have ordered is no longer available when my order is prepared?

At MHK ECOM, we put our customers’ peace of mind and satisfaction first. As soon as you place your order, a unique process begins: a dedicated sales representative personally checks the availability of each item you wish to purchase. It’s only after this thorough check, and once you’ve confirmed all the details of your order together, that we invite you to proceed to payment. This ensures total transparency and guarantees that your investment is only in products that are available and ready for delivery.

We understand that in the commercial world, availability can fluctuate rapidly. If, by misfortune, a product you have ordered is no longer in stock or has been selected by another customer just before you, don’t worry. Your dedicated sales representative will contact you directly to explore satisfactory alternatives. Whether this involves choosing a replacement product or adjusting your order, our aim is to ensure your complete satisfaction before any financial commitment on your part.
 
This personalized approach is the cornerstone of our commitment at MHK ECOM. We strive to make every step of your order as clear and transparent as possible, putting your satisfaction and peace of mind at the forefront of our priorities.
Shipping & Delivery

How do delivery charges and free delivery work at MHK ECOM?

For delivery in mainland France, our basic rate is just €14.90 per order. But that’s just the beginning! The price can be adjusted according to the weight of your parcel and the number of boxes, because we work with the best carriers to offer you rates as attractive as our products.

And that’s not all: at MHK ECOM, we pamper our customers! For accessories enthusiasts, we offer free delivery on orders over €350. And for cell phone aficionados, we go even further with free delivery on orders over €2500. At MHK ECOM, the more you order, the more you save. It’s our way of thanking you for your trust, and helping you make your projects a success!
 

How are MHK ECOM delivery charges calculated for French overseas departments and territories and Europe?

For our valued customers in the French overseas departments and territories and in Europe, we at MHK ECOM customize delivery charges to suit your specific needs. These charges are calculated by taking into account the exact contents of your order and the total weight of the package to be shipped. This tailor-made approach ensures that you only pay the right price for the delivery of your products.

Aware of the importance of controlling costs, especially when it comes to international or overseas shipments, your dedicated sales representative plays a key role in this process. It is committed to exploring all available options to keep delivery costs as low as possible, without ever compromising the speed or security of your items. The objective? Offering you the most favorable terms and conditions and keeping delivery costs as low as possible, reflecting our commitment to supporting your business with efficiency and economy.
 
At MHK ECOM, we’re committed to providing you with superior service and solutions at every stage of your shopping experience. Your satisfaction remains our priority, and this includes optimizing delivery costs so that you, our customers in the French overseas departments and territories and in Europe, can take full advantage of our exceptional offers.
 

Why do I have to wait 2-4 days for my MHK ECOM order to be shipped? Find out how you can turn this expectation into a financial advantage!

At MHK ECOM, we make a point of offering the best prices on the market in the highly dynamic telephony sector, where rates can fluctuate as quickly as the stock market. Why a shipping time of 2 to 4 days? The answer is simple and focused on your bottom line: we replenish our stock on a daily basis to control and guarantee the best possible quality and price.

This strategy allows us not to stock large quantities at unfavorable prices. On the contrary, by sourcing almost every day, we benefit from more advantageous purchase rates, which we are then happy to pass on to our sales prices, giving you the best deals available.
 

Your advantage at MHK ECOM doesn’t end there. Although this method of supply may slightly extend the shipping time, it is the key to offering you the most competitive rates. We receive new stock every day, and once it has been processed by our logistics team, your order is ready to go. So which would you prefer: a slightly longer shipping time or the best prices on the market? At MHK ECOM, your profit is our pleasure.

Is your parcel protected when sent with MHK ECOM?

At MHK ECOM, we make sure that every parcel sent to you is fully insured, because your peace of mind is our priority. We have negotiated hard to obtain exceptionally low insurance rates, guaranteeing the security of your order without weighing heavily on your budget. You’ll find the minimal cost of this insurance directly on your bill, reflecting our commitment to offering you security and savings. With MHK ECOM, you get optimum protection for every order, at a price we’ve made as attractive as possible for you!
Contact Us

Contact us

Your peace of mind reigns supreme. That’s why we make it a point of honor to offer exemplary customer service: responsive, always ready to assist you and answer all your questions.

For us, first-rate customer service isn’t just a goal, it’s a promise – a promise to ensure that every interaction with us is as satisfying and worry-free as possible.

Your satisfaction is at the heart of our business, and we’re committed to listening to you at every stage of your MHK ECOM experience.

Customer Service
Monday to Friday
9am to 6pm

By phone: +33 1  87 66 40 70
By Mail: contact@prodealo.com

About us

MHK ECOM, a leading wholesaler of cell phones and accessories, understands the crucial importance of B2B (Business-to-Business) relationships in today’s professional ecosystem. Our platform is specially designed to respond effectively and appropriately to the specific needs of industry professionals. Here are the key players we are pleased to serve:

Tous Horizons retailers: whether you run a traditional physical store or an innovative online business, MHK ECOM is your ally of choice. We put at your disposal a rigorously selected range of cell phones and accessories, all chosen for their superior quality and competitive price. Our mission? To help you enrich your commercial offering with products that stand out from the crowd.
 
Visionary companies: We work with companies of all sizes, providing wholesale solutions tailored to their unique requirements. Whether you’re looking for regular supplies or specific orders to meet one-off needs, MHK ECOM is at your service to support you every step of the way.
 
Ambitious self-employed professionals: Freelancers and solo entrepreneurs will also find what they’re looking for with us. Whether you need equipment for your business or value-added products for resale, we offer tailor-made solutions designed to fit your project size and budget.
 
In short, MHK ECOM is the partner of choice for professionals, retailers and the self-employed looking for top-quality telephone products and mobile accessories at unbeatable prices. Our commitment is unwavering: to provide exemplary service to propel your company’s success to new heights.

Controls

What is the minimum order value on prodealo.com?

At MHK ECOM, our approach to ordering is characterized by unrivalled flexibility, specifically designed to support and encourage players at all levels in the cell phone and accessories sector. Aware that needs vary from company to company, we have taken the bold step of setting no minimum order value. This policy reflects our desire to be an inclusive and accessible partner for small initiatives and large companies alike.

Whether your aim is to test the quality and responsiveness of our products through a modest order, or to benefit from our advantageous bulk-buying rates, MHK ECOM is entirely at your disposal. We welcome every inquiry with the same attention and efficiency, with no restrictions on the size of your order.
 
This flexibility testifies to our deep commitment to offering a tailor-made service, capable of adapting to the diversity and specificity of our customers’ needs. At MHK ECOM, we firmly believe in democratizing access to quality products for all professionals, retailers and independent entrepreneurs, whatever the scale of their project or the size of their business.
 

How can I cancel my order with MHK ECOM, and what is the refund process if payment has already been made?

At MHK ECOM, we value flexibility and customer satisfaction above all else. That’s why we offer you the opportunity to cancel your order at any time before the package is shipped. This policy underlines our commitment to providing a stress-free shopping experience, allowing you to make choices with confidence.

In the event that you decide to cancel your order after payment has been made, rest assured that the refund process will be implemented efficiently, accompanied by a credit invoice. This approach reflects our desire to maintain a transparent and positive relationship with you, ensuring that your experience with MHK ECOM is as pleasant and accommodating as possible.
 

What happens if a product I have ordered is no longer available when my order is prepared?

At MHK ECOM, we put our customers’ peace of mind and satisfaction first. As soon as you place your order, a unique process begins: a dedicated sales representative personally checks the availability of each item you wish to purchase. It’s only after this thorough check, and once you’ve confirmed all the details of your order together, that we invite you to proceed to payment. This ensures total transparency and guarantees that your investment is only in products that are available and ready for delivery.

We understand that in the commercial world, availability can fluctuate rapidly. If, by misfortune, a product you have ordered is no longer in stock or has been selected by another customer just before you, don’t worry. Your dedicated sales representative will contact you directly to explore satisfactory alternatives. Whether this involves choosing a replacement product or adjusting your order, our aim is to ensure your complete satisfaction before any financial commitment on your part.
 
This personalized approach is the cornerstone of our commitment at MHK ECOM. We strive to make every step of your order as clear and transparent as possible, putting your satisfaction and peace of mind at the forefront of our priorities.

Shipping & Delivery

How do delivery charges and free delivery work at MHK ECOM?

For delivery in mainland France, our basic rate is just €14.90 per order. But that’s just the beginning! The price can be adjusted according to the weight of your parcel and the number of boxes, because we work with the best carriers to offer you rates as attractive as our products.

And that’s not all: at MHK ECOM, we pamper our customers! For accessories enthusiasts, we offer free delivery on orders over €350. And for cell phone aficionados, we go even further with free delivery on orders over €2500. At MHK ECOM, the more you order, the more you save. It’s our way of thanking you for your trust, and helping you make your projects a success!
 

How are MHK ECOM delivery charges calculated for French overseas departments and territories and Europe?

For our valued customers in the French overseas departments and territories and in Europe, we at MHK ECOM customize delivery charges to suit your specific needs. These charges are calculated by taking into account the exact contents of your order and the total weight of the package to be shipped. This tailor-made approach ensures that you only pay the right price for the delivery of your products.

Aware of the importance of controlling costs, especially when it comes to international or overseas shipments, your dedicated sales representative plays a key role in this process. It is committed to exploring all available options to keep delivery costs as low as possible, without ever compromising the speed or security of your items. The objective? Offering you the most favorable terms and conditions and keeping delivery costs as low as possible, reflecting our commitment to supporting your business with efficiency and economy.
 
At MHK ECOM, we’re committed to providing you with superior service and solutions at every stage of your shopping experience. Your satisfaction remains our priority, and this includes optimizing delivery costs so that you, our customers in the French overseas departments and territories and in Europe, can take full advantage of our exceptional offers.
 

Why do I have to wait 2-4 days for my MHK ECOM order to be shipped? Find out how you can turn this expectation into a financial advantage!

At MHK ECOM, we make a point of offering the best prices on the market in the highly dynamic telephony sector, where rates can fluctuate as quickly as the stock market. Why a shipping time of 2 to 4 days? The answer is simple and focused on your bottom line: we replenish our stock on a daily basis to control and guarantee the best possible quality and price.

This strategy allows us not to stock large quantities at unfavorable prices. On the contrary, by sourcing almost every day, we benefit from more advantageous purchase rates, which we are then happy to pass on to our sales prices, giving you the best deals available.
 

Your advantage at MHK ECOM doesn’t end there. Although this method of supply may slightly extend the shipping time, it is the key to offering you the most competitive rates. We receive new stock every day, and once it has been processed by our logistics team, your order is ready to go. So which would you prefer: a slightly longer shipping time or the best prices on the market? At MHK ECOM, your profit is our pleasure.

Is your parcel protected when sent with MHK ECOM?

At MHK ECOM, we make sure that every parcel sent to you is fully insured, because your peace of mind is our priority. We have negotiated hard to obtain exceptionally low insurance rates, guaranteeing the security of your order without weighing heavily on your budget. You’ll find the minimal cost of this insurance directly on your bill, reflecting our commitment to offering you security and savings. With MHK ECOM, you get optimum protection for every order, at a price we’ve made as attractive as possible for you!

Contact us

Your peace of mind reigns supreme. That’s why we make it a point of honor to offer exemplary customer service: responsive, always ready to assist you and answer all your questions.

For us, first-rate customer service isn’t just a goal, it’s a promise – a promise to ensure that every interaction with us is as satisfying and worry-free as possible.

Your satisfaction is at the heart of our business, and we’re committed to listening to you at every stage of your MHK ECOM experience.

Customer Service
Monday to Friday
9am to 6pm

By phone: +33 1  87 66 40 70
By Mail: contact@prodealo.com

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